Features / Owner Requests

Owner Requests & ARC Reviews

Architectural and maintenance requests, tracked — Property owners submit architectural review (ARC) and maintenance requests online. Admins review, decide, and respond from one queue instead of a phone tree.

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A model home beside a gavel, representing architectural review requests

No more phone tree

A request, tracked start to finish

  • Owners submit requests from their property page, no phone calls or emails required
  • Admins see every open request for their HOA in a single queue
  • Each request carries a clear type, status, and decision history
  • Automated emails notify owners the moment a request is submitted and decided

Three request types

What Owners Can Submit

Architectural review (ARC)

Fence, paint color, or addition requests that need board approval before work starts.

Maintenance

Something on common property or shared infrastructure that needs the HOA's attention.

Other

Anything that doesn't fit neatly into the first two — still tracked in the same queue.

Owners can reference HOA rules from the document library when filing a request, and admins manage requests alongside every other property record.

Part of the Neighborhood plan

Give Owners a Real Way to Ask

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